spur™, our behavioral profiling tool

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The next generation of patient profiling

Today, there is no gold standard tool that is both predictive of patient behavior and that provides a complete, detailed behavioral profile. This is why Observia developed spur™, a digital reference tool grounded in robust behavioral theory that provides new insights to better understand and engage patients. But don’t take us on our word, examine the growing literature about spur™ in peer-reviewed journals.

Thanks to spur™, healthcare professionals can better understand the person behind the patient and can adapt their care and services to create engagement, boost adherence and improve patient outcomes.

It’s not just a questionnaire, it’s so much more. Let’s discover why!

How does spur™ work?

Patients all over the world, with any chronic disease can benefit from the spur™ profiling tool and, healthcare professionals looking to better understand the behavioral drivers of their patients and adapt their care and interactions.
All they need is an internet connection and 5 minutes.

To ensure an enjoyable experience, we use innovative techniques to interact and engage with the patient

Short Stories
The use of short stories, or “vignettes” helps patients feel understood and listened to. It encourages them to think about their own situation in an empathetic way.
Feedback
Patients receive immediate textual feedback based on their answers. Studies have shown patients find this feedback valuable and it leads to a completion rate over 90%.
Adaptable length
Thanks to its digital format, the universal set of initial questions is automatically adapted, with fewer or more follow-up questions, depending on initial answers.

What are the outputs?

The spur™ tool is complete and powerful.
It provides better understanding and an ability to engage patients in their care while providing healthcare professionals with useful, relevant and complete information to adapt their support to each patient. To do so, spur™ provides five complementary outputs:

A behavioral profile
o A complete quantitative profile of patient behavioral drivers
A non-adherence index
o The probability that the patient will not follow properly their treatment
A level of support index
o The level of support required by the patient to properly manage their condition and treatment
A patient feedback
o Immediate textual feedback to the patient, describing their attitude and issues
A HCP feedback
o Immediate written information to healthcare professionals about how best to encourage favorable behavior for that patient